Frequently Asked Questions
Frequently Asked Questions
Got a question? We are here to answer!
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Order & Shipping
Exchange & Return
Order & Shipping
How long will it take to receive my order?
Typically, it takes 3-5 business days to receive your order. Weβre doing our best to deliver it promptly for you.
Do you ship internationally?
Yes, we do ship internationally. The shipping fee may vary depending on your location.
If you have any issues placing your order, contact Customer Services at:
WhatsApp: 00 44 7870 804545
Email: hello@finesaratoga.com
I never got my order, what to do?
Please make sure you tracked your order from our Tracking page.
Or Contact:
Customer Services on: 0800 6785459
Email: hello@finesaratoga.com
WhatsApp: 07870 804545
Exchange & Return
What is your return policy?
Please check our return/refund/exchange policy .
Can I exchange an item?
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy .